Crafty Syntax Live Help an Open Source Live Support

Live Support for Your Website:

Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. Crafty Syntax includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used.

Crafty Syntax Live Help is free and is progammed in PHP with Mysql for the datatabase. Other highlighted features include the ability to create your own questions, auto inviting visitors, referer tracking, page tracking, ability to view what the customer is typing as they type, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, Customizable graphics, and multiple operators. runs on your server and is open source GPL.
Download Latest Release Here

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Customer support Features:

Unlimited operators, departments, and users
Live Support with visitors on your site in real time
Proactive chat invites
Typing Preview to see what is being typed as it is being typed
Chat Transcripts and Logging
page and referer Tracking
Canned Messages
and much much more...

If you like CraftySyntax you might want to check out another free livehelp solution. http://www.hab.la -- these guys are pretty cool. It even works with your existing IM client (the only people I know who are doing that).

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